So yesterday I had a slow puncture and checked in to a petrol station to fix it. The attendant comes to me, and I explain the nature of my visit. He calls this shabby chap who was standing at the edge and says Chap will attend to me. Now, I look at Chap, totally skeptical and wonder how he’ll help! Chap approaches, and maybe he read my expression or simply because I am a lady , he starts to explain to me what he’s doing. Using soapy water he explains to me its significance, and soon we’re chatting about all things tyres. Finally, we locate the problem area and he explains how he’ll fix it. And one by one he removes his tools of trade from his pocket! So now I have new found respect for Chap. He does know what he’s doing, after all ?. He fixes it, I pay his dues and as am saying my ‘thank you’ & ‘goodbyes’, I think to myself that surely, I shouldn’t judge a book by its cover tsk tsk. And I should know, I buy books for a living